Remote Support
Receive high-priority automation and deployment support when and where you need it. With Remote Support, have peace-of-mind that your machine deployment will be on schedule and your operation will run smoothly.
Here when you need us
On-demand Remote Support through Vention's Pendant V3.
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Reduce downtime and improve productivity with on-demand troubleshooting and issue resolution
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Built-in front and back-facing cameras with Wi-Fi connectivity for remote calls within your facility
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Screen share to allow our experts a view into you detailed machine configuration and program to recommend instant changes
Subscribe to Remote Support
Unlimited access to our automation & deployment experts from anywhere in the world.
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Connect to Vention’s Customer Success Team within 10 minutes from Monday - Friday, 9 AM to 5 PM ET / CET
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With your Pendant V3, receive personalized assistance from anywhere in the world where Wi Fi and hard wired ethernet are both options
Enable your remote support journey
Vention's Pendant v3 unlocks your remote support experience.
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Powerful OLED touchscreen display at 13.3” equipped with an intel quad-core chipset
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Two built-in 5MP cameras with auto-focus and low-light capabilities
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Ergonomic design with a built-in removable handle and an optional mounting bracket
Educational Resources
Resources to get you up and running
Explore our technical documents, video tutorials, and guides for in-depth information about Vention products and tools.
Technical Documents
Detailed technical documents about Vention parts and applications.
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Video Tutorials
Step-by-step video walk-throughs of our most popular products and applications.
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Deployment Guides
Clear instructions for everything from powering on MachineMotion to programming in Python.
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